Frequently Asked Questions (FAQ’s)

Do you ship internationally?

At Baggiza, we currently provide shipping exclusively within the United States. For any questions regarding international shipping availability, feel free to contact our support team at support@baggiza.com.

What materials are your handbags made of?

At Baggiza, we take pride in using premium materials, including genuine leather, vegan leather, and other high-quality fabrics. Each handbag is crafted to ensure durability, style, and longevity.

How can I place an order?

Placing an order on Baggiza is simple. Browse our collection, select your desired bags, add them to your cart, and proceed to checkout for a secure and seamless payment experience.

What are the shipping costs?

Shipping costs vary based on your location and will be calculated at checkout. You can also view any available promotions or shipping discounts during the checkout process.

Can I cancel my order?

If you wish to cancel an order, contact us at support@baggiza.com or via our 24/7 live chat as soon as possible. If the order has not yet been processed, we’ll cancel it and provide a full refund. If the order is already in process, we can assist you with returns after it’s delivered.

What should I do if my order tracking is delayed or not working?

If you encounter any issues with tracking your order or notice delays, reach out to us at support@baggiza.com or through our 24/7 live chat. We’ll investigate the issue and provide you with updated tracking information.

How do I change my shipping address after placing an order?

If you need to update your shipping address, contact us at support@baggiza.com or via 24/7 live chat support. We’ll make every effort to update your address, but changes may not be possible once the order is processed.

How do I initiate a return?

To start a return, please contact us at support@baggiza.com or through our live chat with your order details. Our team will guide you through the return process and ensure a hassle-free experience.

What should I do if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, notify us within 30 days by emailing support@baggiza.com or using our 24/7 live chat. We’ll arrange a replacement or a refund after reviewing the issue.

FOR MORE INFORMATION:

Trade Name: Baggiza
Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)
Business Number: +1 (682) 353-7724
Business Mail: support@baggiza.com
Business Address: 1108 Winters St, Dallas, Texas 75216, United States